Refund and Return Policy

At JG Finish Carpentry, Inc., we prioritize customer satisfaction. If for any reason you’re not completely satisfied with your purchase, we are here to help with our straightforward return and refund policy.

Return Eligibility

• Items must be returned within 30 days of the original purchase date.
• Items should be in their original condition, unused, and with all tags, packaging, and accessories included.
• Proof of purchase is required for all returns.

Non-Returnable Items

Unfortunately, certain items cannot be returned, including:

• Clearance items
• Gift cards
• Personalized or custom-made products

Return Process

To initiate a return, please contact us at support@jpfinish.com with your order details. Our team will provide you with instructions on how to proceed with the return.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original payment method within 5-10 business days.

Exchanges

If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to availability, and we will guide you through the process.

Shipping Costs

• Shipping fees for returns are the responsibility of the customer unless the return is due to an error on our part.
• We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns.

Contact Us

If you have any questions regarding our return and refund policy, please contact us:

Email: support@jpfinish.com
Phone: +1 (857) 237-1924

Thank you for choosing JG Finish Carpentry, Inc.!